We are happy to help with questions about products, orders, delivery, returns and refunds.
Email: support@zorahboutique.com
Opening hours: Monday–Friday, 8:00 AM–4:00 PM UK local time (GMT/BST).
We aim to respond within 1–2 business days. Messages received at weekends or on public holidays are handled during our next business days.
When contacting us about an order, please include:
Your order number or other proof of purchase.
The email address used for your order.
A clear description of your question or issue.
For damaged or incorrect products, photographs of the product, packaging and shipping label are helpful where available, but are not required to exercise your statutory rights.
Trading name: Zorah Boutique
Legal entity: IV-COM
Address: Puccinilaan 10, 2151 GC Nieuw-Vennep, The Netherlands
KVK number: 95969330
VAT number: NL005179296B50
Email: support@zorahboutique.com
Please contact us for the correct return instructions and return address.
Do not send returns to our business address unless our customer service team has specifically instructed you to do so.
Contacting us for instructions does not make your statutory cancellation rights subject to our approval. Please see our Return and Refund Policy for full details.